Welcome to ‘My Lead Access’. We strive to provide the best possible shopping experience for our customers. In the event that you need to return a product or request a refund, please read our Return & Refund Policy outlined below.
Returns
We accept returns for eligible products within [number of days] days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Some products may not be eligible for return due to hygiene reasons or other restrictions.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [number of days] days.
Exchanges
If you need to exchange a product for a different size or color, please contact us to arrange the exchange. We will do our best to accommodate your request, subject to product availability.
Return Shipping
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Non-Returnable Items
Certain items are non-returnable, including but not limited to:
Personalized or custom-made products.
Clearance or final sale items.
Gift cards or downloadable software.
Contact Us
If you have any questions or concerns about our Return & Refund Policy, please contact us at info@myleadaccess.com. Our customer service team is here to assist you and ensure that you are satisfied with your shopping experience.
Thank you for shopping with us at support@myleadaccess.com. We appreciate your business and look forward to serving you again in the future.